Employee Assistance Program

*For employees enrolled in a medical plan

Mindful by Blue KC provides a set of tools and resources to address stress, depression, anxiety, substance use and more. This ensures you can access and afford the behavioral healthcare you need.

Services are available to all members enrolled in the following medical plans:

• Medical $750 PPO plan
• Medical High Deductible Plan

Mindful Advocate
Mindful Advocates are licensed behavioral health clinicians acting as a front door to match you to providers and guide care plans — a single point of contact for:

• Listening – Personal understanding, professional expertise
• Navigating Care – Guiding you through systems and details
• Connecting – The best kind of care, the right service/provider for you
• Crisis Management – Quick response, team resources
• Follow-Up – Keeping members in mind, check-ins, extra help if you need it
• Benefits Guidance – Clear explanations, support for informed member choices
Contact your Mindful Advocate 24/7 by calling (833) 302-6463.

Included Services

•    Well-Being Resources – Including three visits per issue for help with major life events (divorce, adoption, loss, stress, financial issues, childcare and other everyday challenges)

• Online Therapy – Text or scheduled live chat, phone and video therapy, at no cost for up to three sessions annually, to help with conditions like depression, anxiety and stress (for short-term therapy only and accessible as part of your Well-Being Resources)
• Online Self-Guided Tools – Resources to manage stress, improve mood and more
• Employer Group Workshops – Educational training sessions for Mental Health First Aid at Work and Building Emotionally Healthy Workplaces
• Expedited Access Network – Support to find a behavioral health appointment in the earliest window possible for a Blue KC member in crisis
• Virtual Care – With therapists trained and licensed in Virtual Care therapy techniques
• Managed Behavioral Health – Helping members identify in-network providers that best fit their needs by type and specialty

You can learn more about these services at mindfulbluekc.com.
833-302-6463

AllOne Health EAP
Your employee assistance program provides modern access to mental health care. It provides expansive solutions for whole health.
Services are:
• Available to all employees
• Confidential
• Provided to you at no cost
• Available to you and your household family members (ages 8+)

EAP Benefits
• Live, immediate assistance is available 24 hours a day, 7 days a week, 365 days a year.
• Receive up to 3 mental health sessions per issue, per year.
• Access by phone, live chat, mobile app or member portal
• Whole-life resources and referrals
• Medical advocacy
• Mental health counseling
• Legal consultations

How To Access Your EAP
1. Visit ers.mylifeexpert.com.
2. Click on “Select Portal” and “App” in the top menu.
3. Register to create a new account using your company code: mtchc
OR
1. Call 800.292.2780
2. Use company code: mtchc